Categories
Steaks Seafood Burgers Chicken Fish Heat and Serve Hors D'oeuvres Italian Kobe / Wagyu Beef Lamb Pork Prime Steaks Roast Veal
Bestsellers
Conch Fritters
South African Lobster Tails
Greg Norman's "Wagyu" Burgers
Kobe Top Sirloin Steak (8oz) Wagyu Style
Tilapia
Tuna
Mini Beef Wellington
"All Natural" Golden Chicken Nuggets
Hot Italian Sausage
"All Natural" Cooked Baby Back Ribs
Site Information
Shipping FAQ
How are products shipped?
All our food products are processed in a federally inspected, USDA certified facility. We take extreme care to ensure that your product arrives frozen and in perfect condition. All food products are vacuum sealed and carefully packaged in a quality Styrofoam container with plenty of dry ice or freezer gel packs. We guarantee that the safety and premium quality arrival condition of your order. To learn more, read about "When will my package arrive?"
When will my package arrive?
Your package will arrive in 3-9 business days from the time we receive your order, or sooner if you pay for expedited shipping. We follow a strict shipping schedule so that products are never in transit for more than 5 days. As an added precaution, we use more than enough dry ice to account for the occasional slowdowns in the shipping process. Rest assured that if your product somehow arrived in unacceptable condition, we would replace it free of charge (this is very rare - less than 1/2 of 1% of the time).
General guidelines for predicting when you receive your package:
Orders placed after Wednesday are almost always sent out on Monday (exception: Florida, where our facility is located).
Orders shipped to the Southeast typically arrive only 1-2 days after you place your order.
Orders shipped to the Northeast typically arrive 3-4 days after your place your order.
Orders shipped west of Texas arrive in 2-3 days via Express Mail from the USPS.
How do I track my order?
When you place an order, you will receive immediate email confirmation and receipt of your purchase. After your order is shipped, you will receive a second email with either a UPS or USPS tracking number and shipping information.
How much does shipping cost?
If the package is being shipped anywhere from Texas to the East Coast:
Orders totaling up to $230 cost $35 to ship.
Orders between $230 and $450 are $70 to ship.
Orders over $450 cost $95 to ship.
If you are shipping the package West of Texas (AZ, CA, CO, ID, UT, WA, and WY)
Orders totaling up to $230 cost $45 to ship.
Orders between $230 and $450 are $80 to ship.
Orders over $450 cost $105 to ship.
If you are shipping to Alaska or Hawaii:
Add $10 to shipping rates for West of Texas.
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